Shipping policy
Shipping & Returns
(Or: What Happens After You Tempt Fate)
Shipping
Every curse takes time to brew. Most orders leave our lair within 1–3 business days, and once they're loose in the world, expect:
Standard Shipping: 7–14 business days
Express Shipping: 3–7 business days (for those who can't wait for their fortune to turn)
Once your order ships, you'll receive a tracking number by email — consider it a séance you can actually follow along with.
A note on timing: some of our cursed goods travel from far-flung corners of the world to reach you. If your delivery window feels a little longer than your average online order, that's the price of rare and unusual finds — not a sign the shipping gods have forsaken you. If something feels off, reach out. We're far friendlier than our branding suggests.
International orders: Yes, bad luck travels. Shipping times and any customs fees vary by destination and are the responsibility of the buyer.
Returns & Exchanges
We stand by our curses, but we understand not every hex is meant for you.
You have 30 days from the day your order arrives to request a return or exchange.
Items must be unused, unworn, and in their original condition — we can't take back a curse once it's been unleashed on your cat.
To start a return, email us at trouble@badluckboutique.com with your order number and what's gone wrong. We'll guide you from there.
Refunds are issued to your original payment method once we've received and inspected the returned item, typically within 5–7 business days.
Damaged or incorrect items: If your order arrives broken, wrong, or possessed by something other than what you ordered, contact us within 7 days of delivery with a photo. We'll make it right — no incantations required.
Final sale items (if any) will be marked clearly on the product page at checkout, so there are no unpleasant surprises — we save those for the products themselves.
Questions? Doubts? A sudden feeling of dread? Reach out at [your support email] — we don't bite. Much.